:root{color-scheme:dark;--app-bg: #0f1115;--sidebar-bg: #121419;--topbar-bg: #15171c;--surface-1: #171a20;--surface-2: #1d2027;--surface-3: #232730;--input-bg: #111318;--border: #2b3039;--border-strong: #383e49;--text-primary: #f5f7fa;--text-secondary: #9aa3b2;--text-muted: #6f7887;--accent: #4169e1;--accent-hover: #3458c7;--accent-soft: rgba(65, 105, 225, .14);--success: #38b26d;--success-soft: rgba(56, 178, 109, .12);--danger: #ef5b5b;--danger-soft: rgba(239, 91, 91, .12);--warning: #e2a93b;--shadow: 0 10px 30px rgba(0, 0, 0, .18);--radius-sm: 8px;--radius-md: 12px;--radius-lg: 16px}html[data-theme=light]{color-scheme:light;--app-bg: #f3f5f8;--sidebar-bg: #ffffff;--topbar-bg: #ffffff;--surface-1: #ffffff;--surface-2: #f8f9fb;--surface-3: #eef1f5;--input-bg: #ffffff;--border: #e0e4ea;--border-strong: #cfd5de;--text-primary: #171a21;--text-secondary: #667085;--text-muted: #98a2b3;--accent: #4169e1;--accent-hover: #3458c7;--accent-soft: rgba(65, 105, 225, .09);--success: #168650;--success-soft: rgba(22, 134, 80, .1);--danger: #d64545;--danger-soft: rgba(214, 69, 69, .09);--warning: #b7791f;--shadow: 0 8px 24px rgba(18, 24, 40, .06)}html,body{margin:0;padding:0;min-height:100%;background:var(--app-bg);color:var(--text-primary)}body{font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;transition:background-color .2s ease,color .2s ease}*{box-sizing:border-box}button,input,select,textarea{font:inherit}button,a{-webkit-tap-highlight-color:transparent}.mobile-topbar-brand,.mobile-backdrop,.mobile-drawer,.mobile-bottom-nav,.mobile-ticket-tools,.mobile-ticket-list,.mobile-filter-close{display:none}@media(max-width:768px){html,body{overflow-x:hidden}app-main-layout .sidebar{display:none!important}app-main-layout .main-content{width:100%!important;margin-left:0!important;padding-bottom:calc(66px + env(safe-area-inset-bottom))}app-main-layout .topbar{min-height:58px!important;padding:0 14px!important}app-main-layout .desktop-topbar-copy,app-main-layout .topbar .user-info,app-main-layout .topbar .logout-button,app-main-layout .topbar .theme-label{display:none!important}app-main-layout .mobile-topbar-brand{display:inline-flex;align-items:center;gap:9px;color:var(--text-primary);text-decoration:none;font-size:15px}app-main-layout .mobile-topbar-icon{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:9px;background:var(--accent);color:#fff;font-weight:800}app-main-layout .topbar-actions{gap:8px}app-main-layout .topbar .theme-button{width:36px;min-height:36px;padding:0}app-main-layout .topbar-user{gap:0}app-main-layout .topbar .user-avatar{width:36px;height:36px}app-main-layout .content{min-height:calc(100vh - 58px)}app-main-layout .mobile-bottom-nav{position:fixed;left:0;right:0;bottom:0;z-index:80;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));min-height:64px;padding-bottom:env(safe-area-inset-bottom);background:var(--topbar-bg);border-top:1px solid var(--border);box-shadow:0 -8px 24px #00000014}app-main-layout .mobile-bottom-nav a,app-main-layout .mobile-bottom-nav button{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;min-width:0;padding:7px 4px 6px;background:transparent;color:var(--text-muted);border:0;text-decoration:none;cursor:pointer}app-main-layout .mobile-bottom-nav a.active,app-main-layout .mobile-bottom-nav button.active{color:var(--accent);background:var(--accent-soft)}app-main-layout .mobile-nav-icon{font-size:19px;line-height:1}app-main-layout .mobile-bottom-nav small{overflow:hidden;max-width:100%;font-size:11px;font-weight:700;text-overflow:ellipsis;white-space:nowrap}app-main-layout .mobile-backdrop{position:fixed;inset:0;z-index:90;display:block;visibility:hidden;opacity:0;background:#00000080;border:0;pointer-events:none;transition:opacity .2s ease,visibility .2s ease}app-main-layout .mobile-backdrop.visible{visibility:visible;opacity:1;pointer-events:auto}app-main-layout .mobile-drawer{position:fixed;top:0;right:0;bottom:0;z-index:100;display:flex;flex-direction:column;width:min(86vw,340px);padding-bottom:env(safe-area-inset-bottom);background:var(--sidebar-bg);border-left:1px solid var(--border);box-shadow:-14px 0 40px #0000002e;transform:translate(105%);transition:transform .22s ease}app-main-layout .mobile-drawer.open{transform:translate(0)}app-main-layout .mobile-drawer-header{display:flex;align-items:center;gap:10px;min-height:68px;padding:12px 16px;border-bottom:1px solid var(--border)}app-main-layout .mobile-drawer-brand{min-width:0;flex:1}app-main-layout .mobile-drawer-brand strong,app-main-layout .mobile-user-card strong{display:block;color:var(--text-primary);font-size:14px}app-main-layout .mobile-drawer-brand span,app-main-layout .mobile-user-card span{display:block;margin-top:2px;color:var(--text-muted);font-size:12px}app-main-layout .mobile-drawer-close{width:36px;height:36px;background:var(--surface-2);color:var(--text-primary);border:1px solid var(--border);border-radius:10px;font-size:24px;cursor:pointer}app-main-layout .mobile-user-card{display:flex;align-items:center;gap:10px;margin:14px;padding:12px;background:var(--surface-2);border:1px solid var(--border);border-radius:12px}app-main-layout .mobile-drawer-menu{display:flex;flex:1;flex-direction:column;gap:4px;overflow-y:auto;padding:4px 12px 14px}app-main-layout .mobile-drawer-menu a{display:flex;align-items:center;gap:12px;min-height:46px;padding:0 13px;color:var(--text-secondary);border-radius:10px;text-decoration:none;font-size:14px;font-weight:650}app-main-layout .mobile-drawer-menu a span{display:inline-flex;justify-content:center;width:20px}app-main-layout .mobile-drawer-menu a.active{background:var(--accent-soft);color:var(--accent)}app-main-layout .mobile-drawer-actions{display:grid;gap:8px;padding:12px 14px 16px;border-top:1px solid var(--border)}app-main-layout .mobile-action-button{display:flex;align-items:center;gap:10px;min-height:44px;padding:0 13px;background:var(--surface-2);color:var(--text-primary);border:1px solid var(--border);border-radius:10px;font-weight:700;cursor:pointer}app-main-layout .mobile-action-button.danger{color:var(--danger)}app-tickets .tickets-page{padding:18px 14px 28px!important}app-tickets .page-header{gap:14px!important;margin-bottom:18px!important}app-tickets .page-header h1{font-size:28px!important}app-tickets .page-header p{margin-top:5px!important;font-size:14px!important}app-tickets .page-header .primary-button{min-height:46px}app-tickets .metrics-grid{grid-template-columns:repeat(2,minmax(0,1fr))!important;gap:10px!important;margin-bottom:14px!important}app-tickets .metric-card{min-height:106px!important;padding:14px!important}app-tickets .metric-card strong{margin-top:6px!important;font-size:25px!important}app-tickets .metric-card small{padding-top:8px!important;font-size:12px!important}app-tickets .content-card{overflow:visible!important;background:transparent!important;border:0!important;box-shadow:none!important}app-tickets .toolbar{padding:14px!important;background:var(--surface-1);border:1px solid var(--border)!important;border-radius:var(--radius-md);box-shadow:var(--shadow)}app-tickets .toolbar h2{font-size:18px!important}app-tickets .mobile-ticket-tools{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;margin-top:14px}app-tickets .mobile-ticket-tools input{width:100%;min-width:0;min-height:44px;padding:0 12px;background:var(--input-bg);color:var(--text-primary);border:1px solid var(--border);border-radius:var(--radius-sm);outline:none}app-tickets .mobile-ticket-tools input:focus{border-color:var(--accent);box-shadow:0 0 0 3px var(--focus-ring)}app-tickets .mobile-filter-toggle{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:44px;padding:0 12px;background:var(--surface-2);color:var(--text-primary);border:1px solid var(--border);border-radius:var(--radius-sm);font-weight:700;cursor:pointer}app-tickets .mobile-filter-toggle.active{color:var(--accent);border-color:var(--accent);background:var(--accent-soft)}app-tickets .mobile-filter-toggle b{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 5px;background:var(--accent);color:#fff;border-radius:999px;font-size:11px}app-tickets .filters{display:none!important;grid-template-columns:1fr!important;gap:10px!important;margin-top:12px!important;padding-top:12px;border-top:1px solid var(--border)}app-tickets .filters.mobile-open{display:grid!important}app-tickets .filters .search-filter{display:none!important}app-tickets .filter-actions{display:grid!important;grid-template-columns:1fr 1fr}app-tickets .filter-actions>span{grid-column:1 / -1}app-tickets .mobile-filter-close{display:inline-flex}app-tickets .table-wrapper{display:none!important}app-tickets .mobile-ticket-list{display:grid;gap:10px;margin-top:12px}app-tickets .mobile-ticket-card{display:block;padding:14px;background:var(--surface-1);color:var(--text-primary);border:1px solid var(--border);border-radius:var(--radius-md);box-shadow:var(--shadow);text-decoration:none}app-tickets .mobile-ticket-head{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}app-tickets .mobile-ticket-head>div{min-width:0}app-tickets .mobile-ticket-head strong,app-tickets .mobile-ticket-service strong{display:block;color:var(--text-primary);font-size:15px}app-tickets .mobile-ticket-head>div>span,app-tickets .mobile-ticket-service span,app-tickets .mobile-ticket-service small{display:block;margin-top:3px;color:var(--text-muted);font-size:12px}app-tickets .mobile-ticket-service{margin-top:13px;padding-top:12px;border-top:1px solid var(--border)}app-tickets .mobile-ticket-service span{color:var(--text-secondary);font-size:13px}app-tickets .mobile-ticket-meta{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px 10px;margin-top:14px}app-tickets .mobile-ticket-meta>div{min-width:0}app-tickets .mobile-ticket-meta small{display:block;margin-bottom:4px;color:var(--text-muted);font-size:10px;font-weight:800;letter-spacing:.05em;text-transform:uppercase}app-tickets .mobile-ticket-meta>div>span:not(.priority){display:block;overflow:hidden;color:var(--text-secondary);font-size:12px;text-overflow:ellipsis;white-space:nowrap}app-tickets .mobile-ticket-open{display:flex;align-items:center;justify-content:space-between;margin-top:14px;padding-top:11px;color:var(--accent);border-top:1px solid var(--border);font-size:13px;font-weight:800}app-tickets .mobile-ticket-open span{font-size:22px;line-height:1}app-tickets .state-box{min-height:150px!important;margin-top:12px;padding:24px 18px!important;background:var(--surface-1);border:1px solid var(--border);border-radius:var(--radius-md)}}@media(max-width:380px){app-tickets .mobile-ticket-meta{grid-template-columns:1fr}}